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Monday, October 4, 2010

Sorry about my Absence

This past week has been hell, I moved into a new home and before I moved I had the comcast ppl come over to make sure my home was ready so there would be no down time as my work is done over the internet. The comcast represantive walked through my new home, and seemed to inspect some stuff and told me "yep once you move just give us a call and we'll switch the service over, you're good to go as far as wiring is"

Hearing this I assumed he was right, i mean he is the comcast man after all! so moving day comes and goes, I'm all settled in and I hook up all my cable boxes and my modem etc..  I make the phone call to comcast and they tell me my service is all switched over and to enjoy it. So after turning everything on I'm surprised that NONE of it works. I quickly make another call to the comcast company and they insist i go through all this bullshit ass troubleshooting, which I've already done myself and then pretty much call me a dumbass because the trouble shooting doesnt work. To make matters wrst they can't send out a Rep until monday (this was friday) How ppissed I was!

Come monday, the rep (which they charged me for having here btw) tells me my home was only wired for sattelite service and not comcast service >.< he fixes the shit and hands me a bill. Fuck you comcast!

TLDR, Comcast sucks and made me pay for their errors.

25 comments:

  1. Great post!

    looking forward to reading the next one

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  2. fuck isps and there general lack of good support!

    its like they dont even realize how important internet is.
    and its not only comcast

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  3. if this were the 90s, you could have sued them, and gotten away with three millions...

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  4. post this type of stuff more!

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  5. that sucks dude. i hate comcast too

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  6. bummer. I am yet to hear a positive experience with Comcast. Maybe they will waive the bill if you call and explain things in a professional tone.

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  7. fuuuu bad you man, I don't understand why internet providers don't make a little effort to give a better service (they must know that internet is for lazy asses).

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  8. Surely the first employee was just incompetent, no? How hard would it be to actually do the inspection properly? What a fucking retard. Do you remember his name? A physical description?

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  9. No worries, don't make it a habit!

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  10. Week has been hell for me too...

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  11. no prob, i'll be gone next week too.
    going to amsterdam :D

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  12. Yeah, comcast really fucking sucks. Feel bad for you man.

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  13. comcast has great service in other areas but yours. demand the best! give customer service good buttseks

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